| Description: | COMPANY BACKGROUND Western Construction Group, headquartered in St. Louis, is the nation's largest specialty contractor in masonry, concrete restoration and new construction preventative waterproofing. Specialty services include: Masonry Restoration, Caulking & Sealants, Building and Structure Cleaning, Damproofing, Tuckpointing, Exterior Wall Coatings, Epoxy Injection, Chemical Grout, Parking Deck Restoration, Plaza Deck Restoration & Waterproofing, Expansion Joint Systems, Pedestrian & Vehicular Traffic Systems, Specialty Roofing New and Remedial Construction, New Construction Above and Below Grade Waterproofing Systems. The company, with annual sales of approximately $175 million, is privately held by members of the Bishop family, which founded the company in 1915. Western Construction Group is composed of six member companies, which operate regionally to provide nationwide coverage. The company has 39 local market offices and employs more than 245 salaried and 1000 hourly employees. BRANCH MANAGER The primary role of this position is to run a branch office within the larger organization of a specialty construction company. Your responsibilities will include marketing, sales, estimating, oversight of operations and administrative functions, safety of all branch employees and productivity of office staff and field crews. In addition, you will be responsible to ensure the Branch's profitability by forecasting and managing the budget, identifying market trends, ensuring quality control and building/maintaining customer relationships. Tasks Create and implement a business plan, including goals and action items for growth, profitability, safety, customer satisfaction, training and collections. Market the services and products to existing and new customers. Development of local market and implementation of marketing plans. Oversee the selection of projects to pursue and review bids and proposals. Monitor projects in progress to ensure quality control, cost compliance, safety, and customer satisfaction. Attract, motivate, and retain employees by understanding and selling company's total compensation package, benefits, and training opportunities. Facilitate training and development of all Operations personnel. Evaluate branch employee performance and provide feedback and guidance. Administer all Corporate policies and procedures, i.e. Operations, Human Resources, Finance, Safety, Technology, and Legal. Maintain and enhance customer relationships by troubleshooting issues and effective communication. Responsible for Branch cash flow, which includes timely billings and following up with collections. Administer safety programs for work in progress to ensure compliance with local, state, federal, and corporate rules and regulations. Administer drug testing and affirmative action program for branch. Provide required information and reports to corporate timely and accurately. Effectively manage all operations to protect all assigned Corporate assets/resources. Improve operations by developing and/or enhancing intra-branch relationships. Be accountable for all provisions of the contracts signed in the branch. Be responsible that ethical business conduct is maintained within all subordinate operations.
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